ZEKI SOLUTIONS FOR GYMS & FITNESS

Keep fitness members active and supplement reorders predictable.

Automate evaluation reminders, reduce no-shows with WhatsApp confirmations, and trigger supplement replenishment workflows.

Common Growth Barriers & Pain Points

01

High member churn in gyms and studios after 60 days

Members stop attending classes without notice, leading to subscription cancellations.

02

Whey protein and supplement buyers purchase elsewhere

If supplement stores fail to send reorder notices when pots empty, buyers purchase from competitors.

03

High no-show rates for trial classes and physical assessments

Leads book trials but forget the date due to lack of automated WhatsApp reminders.

04

Manual follow-ups on expiring gym memberships

Front desk teams waste hours making manual calls instead of focusing on in-person member experience.

Automated Retention Workflows

WhatsApp Workflow

Gatilho: Member absent from gym for 10 consecutive days

Ação: Send supportive WhatsApp motivational message with class booking link

Resultado Prevents member dropout and preserves recurring membership fees
WhatsApp & Email

Gatilho: Customer bought 900g Whey Protein (~30-day supply)

Ação: Send WhatsApp reorder reminder on day 22 with 1-click checkout

Resultado Secures supplement replenishment before the pot is empty
Interactive WhatsApp

Gatilho: Trial class or assessment scheduled for tomorrow

Ação: Send 24h & 2h WhatsApp confirmation with 'Confirm' button

Resultado Reduces trial class no-shows by up to 65%
Automated WhatsApp

Gatilho: Gym membership expiring in 15 days

Ação: Send early renewal offer with Giftback or perk for 12-month extension

Resultado Increases contract renewal rates effortlessly
Smart Giftback Strategy

Fitness Renewal & Supplement Giftback

Renewing an annual gym plan or buying $200 in supplements grants $35 WhatsApp Giftback valid for apparel or specialty workout gear within 30 days.

Role of Zeki CRM in Fitness

Organizes member attendance logs, contract expiry dates, supplement purchase history, and trial lead pipelines.

Role of Zeki Automation in Fitness

Triggers motivational check-ins for absent members, automates trial confirmations, and handles supplement reorders.

Repurchase Impact Simulation

Base de Clientes 3500
Ticket Médio $190
Aumento da Recompra +27%

A base of 3,500 members/buyers with a $190 average ticket increasing retention by 27% generates $179,550 in added yearly revenue.

Recommended Solutions for This Industry

Frequently Asked Questions

Yes. It serves physical gyms/studios for member retention and e-commerce stores for supplement replenishment.

Leads receive automated messages 24h and 2h before, clicking 'Confirm' or 'Reschedule' directly on WhatsApp.

Yes. Integrations track turnstile check-ins or booking systems to trigger check-ins after X days of inactivity.

Extremely well. Rewarding early renewals with gear store credit dramatically boosts annual plan upgrades.

FREE CUSTOMER BASE DIAGNOSTIC

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