Keep fitness members active and supplement reorders predictable.
Automate evaluation reminders, reduce no-shows with WhatsApp confirmations, and trigger supplement replenishment workflows.
Common Growth Barriers & Pain Points
High member churn in gyms and studios after 60 days
Members stop attending classes without notice, leading to subscription cancellations.
Whey protein and supplement buyers purchase elsewhere
If supplement stores fail to send reorder notices when pots empty, buyers purchase from competitors.
High no-show rates for trial classes and physical assessments
Leads book trials but forget the date due to lack of automated WhatsApp reminders.
Manual follow-ups on expiring gym memberships
Front desk teams waste hours making manual calls instead of focusing on in-person member experience.
Automated Retention Workflows
Gatilho: Member absent from gym for 10 consecutive days
Ação: Send supportive WhatsApp motivational message with class booking link
Gatilho: Customer bought 900g Whey Protein (~30-day supply)
Ação: Send WhatsApp reorder reminder on day 22 with 1-click checkout
Gatilho: Trial class or assessment scheduled for tomorrow
Ação: Send 24h & 2h WhatsApp confirmation with 'Confirm' button
Gatilho: Gym membership expiring in 15 days
Ação: Send early renewal offer with Giftback or perk for 12-month extension
Fitness Renewal & Supplement Giftback
Renewing an annual gym plan or buying $200 in supplements grants $35 WhatsApp Giftback valid for apparel or specialty workout gear within 30 days.
Role of Zeki CRM in Fitness
Organizes member attendance logs, contract expiry dates, supplement purchase history, and trial lead pipelines.
Role of Zeki Automation in Fitness
Triggers motivational check-ins for absent members, automates trial confirmations, and handles supplement reorders.
Repurchase Impact Simulation
A base of 3,500 members/buyers with a $190 average ticket increasing retention by 27% generates $179,550 in added yearly revenue.
Frequently Asked Questions
Yes. It serves physical gyms/studios for member retention and e-commerce stores for supplement replenishment.
Leads receive automated messages 24h and 2h before, clicking 'Confirm' or 'Reschedule' directly on WhatsApp.
Yes. Integrations track turnstile check-ins or booking systems to trigger check-ins after X days of inactivity.
Extremely well. Rewarding early renewals with gear store credit dramatically boosts annual plan upgrades.
Discover how much revenue your existing base can unlock
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