Organize customer data and automate replenishment reminders, routine recommendations, giftbacks, and personalized campaigns through WhatsApp & email.
Without timely replenishment follow-up, customers turn to competitors as soon as their serum or shampoo bottle is empty.
Stores treat all items equally, ignoring whether a purchased product lasts 30, 60, or 90 days.
Customers receive generic makeup promotions when they previously purchased a complete skincare routine.
Brands pay repeatedly for clicks from existing customers to generate sales that should be organic and recurring.
Ação: Send personalized replenishment reminder with direct cart link
Ação: Suggest Step 2 (Moisturizer) with a special bundle offer
Ação: Issue Giftback balance valid for 30 days on next purchase
Ação: Activate win-back workflow with short survey & return perk
Upon buying a $150 facial cleanser kit, the customer receives $25 in conditioned WhatsApp Giftback valid exclusively for purchasing a toner or sunscreen within 30 days.
Centralizes complete beauty customer profiles: skin/hair type, purchase history, favorite items, order dates, and preferred channels.
Triggers replenishment cadences at the exact time, tracks giftback expiry dates, and automates high-opening WhatsApp messages.
A customer base of 5,000 buyers with a $160 average ticket increasing repurchase by 28% generates approximately $224,000 in additional annual revenue solely from existing clients.
This page focuses on retail and e-commerce cosmetics. Appointment-based beauty businesses are served by our Service Operations solution.
You can configure rules by category or SKU. If a cream lasts 60 days, automation triggers a reminder between days 45 and 50 post-delivery.
No. Giftback balance is only redeemed upon meeting a minimum order value, ensuring positive margins on every transaction.
No. Zeki integrates natively with Shopify, Nuvemshop, Yampi, Tray, Loja Integrada, WooCommerce, Bling, and Omie.
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