AI Agents for E-Commerce: Sales & Support on WhatsApp
Turn WhatsApp into your most profitable sales channel with autonomous agents that recommend items, calculate shipping, track orders, and recover checkouts in real time.
Abandoned checkout recovery rate
Support inquiries resolved without humans
Higher conversion than traditional email flows
How Your Agent Operates in Practice
No rigid numeric menus or robotic scripts. Authentic, natural conversations engineered for conversion.
official business account
I just saw the leather jacket on your store, but I am unsure if Medium will fit me (I am 5 feet 10 inches and 165 lbs).
Great question! For your height and weight, size Medium will provide a perfect slim fit. If you prefer a relaxed look to layer over a sweater, size Large is recommended. Would you like a direct link with a 10% discount code and free shipping right now?
Engineered Specifically for Your Industry
Built-in domain intelligence that keeps your brand ahead of competition and maximizes sales conversions.
Active Cart Recovery
Friendly conversational outreach to buyers who abandoned their cart, providing real answers to resolve purchase doubts.
Native Platform Integrations
Seamless connectivity with Shopify, WooCommerce, Nuvemshop, Tray, Loja Integrada, and Yampi.
Instant Order Status & Tracking
Shoppers simply text their order number or email and instantly receive updated tracking status and delivery estimates.
Smart Upsells & Cross-Sells
Contextual recommendations of matching products based on browsing behavior and previous order history.
Traditional Service vs. Zeki AI Agents
Discover the transformation in speed, overhead costs, and commercial capacity.
| Dimension | Traditional Reps / Legacy Chatbots | Zeki Autonomous AI Agents |
|---|---|---|
| Availability | Restricted office hours; offline during weekends and nights | 24 hours a day, 7 days a week, 365 days a year |
| Response Speed | 15 to 45 minutes (high drop-off on paid ad traffic) | Instantaneous (< 3 seconds) at any time of day |
| User Experience | Rigid numeric menus ("Press 1 for Sales...") | Natural voice audio and text understanding in context |
| CRM Synchronization | Manual spreadsheets or delayed post-chat entry | Real-time bi-directional sync with pipeline and contacts |
| Simultaneous Capacity | 1 human rep manages 3 to 5 concurrent conversations | Thousands of concurrent conversations with zero queues |
Frequently Asked Questions
Answers to common technical, integration, and deployment questions.
Which e-commerce platforms do you support?
Can the AI send product images and direct checkout links?
How does shipping calculation work on WhatsApp?
Can the agent assist with exchange and return requests?
Explore AI Agents for Other Industries
Turnkey conversational AI tailored to specific business workflows.
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Ready to empower your business on WhatsApp with AI?
Speak with our technical engineering team, see your custom agent in action, and receive a guided live walkthrough.